Advice for parents

Meeting with the school

Meeting with the school

Once you have spoken to your child and established the details of bullying incident(s), act immediately. Call the school and schedule a meeting. For primary schools this is likely to be with your child's classroom teacher, and for secondary schools, the head of year.

We advise that you do not:

  • storm into the school unannounced, demanding immediate action;
  • contact the bully's parents directly to hold them accountable.

This behaviour will only make the situation worse for your child, and potentially inhibit the school's ability or willingness to support you.

Scheduling the first meeting 

To ensure the meeting with the school results in effective and immediate action, take the following steps: 

Come prepared: During the first meeting with the school, make sure you are equipped to give details of the bullying incidents as described by your child. Be sure to illustrate how they have been affected, and bring along evidence of any forms of cyber bullying.

Be aware of protocol: Familiarise yourself with the school's behaviour and anti-bullying policies. It is a legal requirement for these to be supplied freely to parents. If they are not available online, ask the school administrator for copies.

Set expectations and follow up: Give the school an opportunity to respond. Do not make aggressive or unrealistic demands, as this will only hinder their ability to resolve the issue effectively. Make sure that a clear action plan has been set on how the school will respond to your complaint and keep you informed of their progress in resolving the situation.

Take further action:  If you are dissatisfied with the manner in which your complaint has been handled, do not give up. Speak to senior school staff or where appropriate, the governors. In order for your complaint to be dealt with most effectively, follow the school's standard reporting structure.

Will the school deal with cyber bullying? 

The school is responsible for protecting students from all forms of bullying, and this includes incidents that happen outside of the school grounds and online. However, there are additional steps you should take to protect your child from cyber bullying. These are outlined in our online safety section. 

Should the police be informed?

While it is advisable to speak to the school first, some forms of bullying are illegal and should be reported to the police. These include:

  • Violence or assault;
  • Theft or intentional damage to property;
  • Harassment, threats or intimidation in person or through digital communications;
  • Hate crimes - bullying targeted at someone due to their ethnicity, religion, gender identity, sexual orientation or special educational needs and disabilities. 

Related advice 

Reporting cyber bullying
Taking further action 
Changing schools

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