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Top 10 Frustrations of Parents of Bullied Children

1. No response to letters or phone calls

  • Put everything in writing!
  • Hand deliver a letter asking why there has been no response to previous correspondence. Request a written reply by an appropriate date.
  • Keep copies of all letters sent.
  • Consider a formal complaint to the governing body if lack of communication is a persistent problem, but you will need clear records as proof.
  • Read Kidscape's Advice for Parents.

2. Being told their child is: fussing, over-sensitive, needs to 'laugh it off'

  • Respond that all children are different, and have different needs. In order to thrive and be successful academically they need to feel safe and protected within school. This is part of the school's duty of care to your child.
  • Use the Kidscape Bully Log.

3. Promising verbally to do things which don't happen

  • Make sure you've seen a copy of the school's Anti-bullying policy. This is a document every school is required to have by law. If you meet with any difficulties, we'd like to know - email experience@kidscape.org.uk
  • Insist that your concerns are dealt with as outlined in the policy.
  • Requests and responses should be in writing.

4. No blame approach

  • Consider moving your child to another school. The No Blame policy is not appropriate  to deal with serious issues, because it will not prioritise keeping children safe by making bullies accountable for their actions.
  • Read Kidscape's response to the No Blame approach.

5. Asking repeatedly for school's Anti-Bullying Policy

If the school says their policy is "in draft" or "under review" then ask for the copy the school is currently working to.

6. Being told that the bullying 'has been dealt with internally' and given no details

Education is a partnership between home and school. You have a right to be told how the safety of your child will be assured, but not to be given personal information about the support planned or punishment of the child responsible.

7. No consequences for the bullies - 'they've been spoken to'

  • Ask for details of measures the school plans to put in place to ensure your child's future safety.
  • Ask to see what records have been kept by the school of the incident for future reference. Use the Kidscape Bully Log.

8. Their children having to move classes or offered lunch in the library, a counsellor etc, while bully goes free

  • Does the school operate a No Blame policy? If it does then see the advice above. If not, consider the advice anyway!
  • Take your child to a GP to log incidents, and ask for a letter of support to go to school.
  • Ask (in writing) why the bullied child is being further ostracised by the actions of the school when the cause of the problem is not dealt with.

9. Family rows/upsets/divorce because of bullying

  • Try and come to some agreement about an agreed timescale for action, and the support your child needs.
  • S/he is probably feeling bad enough without taking on responsibility for parental rows too! Separate your child's need for support from your personal philosophy of education.

10. Being told 'we don't have bullying in this school'

Be very suspicious of any school that claims to have "no bullying", as they either:

  • don't want to acknowledge it exists, so they don't have to deal with it.
  • are only interested in academic attainment, not "whole child" development.
  • don't want to deal with an aggressive or influential parent.
  • are out of touch with what is happening in their school.

Check the advice given in the questions above, look at our leaflets and booklets available to download, and act accordingly.

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